Small change, big impact: the returnable empties app

Many business owners with their own vehicle fleet are familiar with the problem of recording delivered and returned returnable empties. In most cases, returnable empties and other items are documented by hand on the delivery notes. All of this must later be entered manually into the ERP system, in addition to scanning the delivery notes themselves. This process is time-consuming and prone to errors.

Through discussions among consulting, product management and customers, Winweb responded to the requirements and launched an app for managing returnable empties. Winweb appswork in any modern browser, regardless of the manufacturer or device. They can be installed on the home screen of any modern mobile device. Users and permissions are managed via winweb-food.

The driver can download the documents for the planned route to their mobile device in the app before departure. To avoid wasting time searching for customer addresses on the way, an integrated navigation tool makes it easier to reach customers. For example, if the driver wants to deliver goods in E2 crates, they open the document in the app. The crates can be conveniently marked as „delivered“ and the customer can acknowledge receipt of the delivery in the app. Any returnable empties collected are also recorded in the app. Notes can also be added digitally to the delivery note. After the route, the data, including signatures, is automatically transferred to winweb-food. The delivery note can be forwarded automatically to the customer by email.

Communication is also simplified with the returnable empties app: Internal and external notes can be entered in the app. Internal notes are stored in the app or in the document text fields for your own information, while external notes are printed on the delivery note. If notes are added to the documents, the recipient is notified by email or via winweb-food's internal messaging system.

If no internet connection is available, the app still supports the driver. Documents can be conveniently downloaded before the route for offline use. Signatures and recorded returnable empties are sent back to winweb-food as soon as the internet connection is restored.

Additional apps will be made available in the future to facilitate paperless and mobile working. A quality assurance app is currently being developed to enable companies to document their internal quality assurance checks quickly and easily. For further information, please contact your consultant or email vertrieb@winweb.de.