Software for everything

The Kleiber butcher's shop, based in Memmingen, uses the ERP system winweb-food, among other things, as an ordering, information and evaluation system for its nine in-house branches, which are supplied with fresh goods every morning - just like external wholesale customers -.

See, smell and taste what makes our meat and our sausage so unique. Visit one of our stores, ask us, put us to the test.

This is how Michael Kleiber GmbH, headquartered in Memmingen in the Allgäu, advertises on its website. And indeed, if you put it to the test and visit one of the nine branches in the Allgäu or in Swabia, you can hardly stop looking: pork neck, red brawn, narrow cut of beef shoulder or sliced kidney lie alongside sausages, steaks and chops. Numerous homemade salads, ready-to-cook dishes, sausage and cold cuts round off the product range.

The animals come from farmers that Kleiber has selected and that produce only for the Memmingen butcher – who can therefore also have a say in the rearing. “We slaughter ourselves and utilize everything“, says Michael Kleiber jr. “Only in close cooperation across all stages of the Meat production it is possible to produce meat and sausages that taste good, are healthy and can be enjoyed with a clear conscience“, says the junior manager.

No more isolated solutions

Every morning, the nine company-owned branches and external wholesale customers are supplied. So that the logistics work and all products arrive on site as fresh as possible, the Swabian company works with Winweb. The IT specialist has been offering industry-specific solutions for controlling business processes for over 20 years. “Until now, we only had isolated solutions”, Kleiber jr. informs us. “At some point, that caused us difficulties because it created interface problems. Therefore, we only wanted one software solution that can do everything and support us in the best possible way”, explains the 35-year-old, who was quite aware that in this way the IT in his company had to move away from individual solutions toward standardized processes. “Together with Winweb, we are now working on implementing the special requirements that we have”, says Kleiber jr.

The responsible employees in the branches order using specially developed order templates from Touch PCs, which are located in all stores, directly live in winweb-food for the next day. “That makes the recording of Orders much easier and safer and also much faster", says Kleiber jr. Even order quantities from last week and from the same day a year ago can be displayed in order to provide branch management with concrete decision-making aids. The few major customers that exist at Kleiber place their orders by 5 p.m. by telephone, fax or e-mail for the products required for the coming day, which are entered by hand into the ERP system winweb-food.

Pick better

At the Memmingen headquarters, night is turned into day six times a week when at 3:30 a.m. the ordered items are picked and weighed with the help of winweb-food and the Goods issue is recorded in winweb-food. In picking, the orders of the individual branches and wholesale customers are first displayed on the touchscreen: processing line with item, ordered and processed quantity as well as Batch number.

Product by product, the order is processed until the desired quantity for the respective customer is reached. If the scale measures a different value at the end than the weight calculated by the ERP system, winweb-food issues a warning. This is intended to ensure that exactly the ordered quantity is delivered. “In this way, winweb-food forces us to be more precise”, explains Kleiber jr. Early in the morning, the goods are then delivered using the company’s own trucks. “The changeover in order picking was tough”, recalls Kleiber jr., because the processes had been very entrenched. “But little by little, routine is returning”, says the junior boss, who knows that many processes can be simplified and improved with winweb-food. As a result, data collection has become much more detailed and the error rate has dropped significantly. “That naturally saves costs”, says Kleiber jr.

Everything from a single source

While the ordered products are being picked in the Memmingen headquarters, winweb-food automatically sends all item information including the prices that were calculated the evening before in the headquarters to the scales in the nine branches via the internet. At the end of each sales day, the sales are in turn read out online from the scales based on the receipt data and sent to Branch billing and used for analyses. For fiscalization, winweb-food archives all transactions without gaps. At Kleiber, special attention is paid to the evaluation of the individual branches: The sales of the individual stores are checked daily and data such as number and sales per customer are compared with the same day of the previous year. Advertising checks can also be carried out with the branch evaluation of winweb-food.

In addition, the average prices compared to the previous year are displayed in the sales management system, among other things. All data is processed in Management information system from winweb-food, in which different analyses of branches and large-scale consumers can be viewed. “In our collaboration with Winweb, we are only at the beginning,” says Michael Kleiber Jr. “Little by little, we want to switch all processes over to winweb-food. This will certainly still require effort from us, but then we will finally have everything from a single source.”     

www.kleiber-metzgerei.de
www.winweb.de