Software for everything

The butcher shop Kleiber with headquarters in Memmingen uses the ERP system winweb-food, among other things, as an ordering, information and analysis system for its own nine branches, which are supplied with fresh goods every morning - just like external wholesale customers - .

See, smell and taste what makes our meat and sausage so unique. Visit one of our stores, ask us, put us to the test.

This is how Michael Kleiber GmbH, headquartered in Memmingen in the Allgäu, advertises on its website. And indeed, if you put it to the test and visit one of the nine branches in the Allgäu or in Swabia, you can hardly stop looking: pork neck, red head cheese, narrow beef shoulder or sliced kidney are displayed alongside bratwursts, steaks and chops. Numerous homemade salads, ready-to-cook dishes, sausage and cold cuts round off the product range.

The animals come from farmers whom Kleiber has selected and who produce only for the Memmingen butcher - who therefore also has a say in the rearing. “We slaughter ourselves and process everything“, says Michael Kleiber Jr. „Only in close cooperation across all stages of the Meat production over time it can be possible to produce meat and sausages that taste good, are healthy and that can be enjoyed with a clear conscience“, says the junior manager.

No more stand-alone solutions

Every morning, the company's nine own branches and external wholesale customers are supplied. So that the logistics work and all products arrive on site as fresh as possible, the Swabian company works together with Winweb. The IT specialist has been offering industry-specific solutions for controlling business processes for over 20 years. "Until now, we only had isolated solutions", Kleiber jr. reports. "At some point, that caused us difficulties because it created interface problems for us. Therefore, we only wanted one software solution that can do everything and support us in the best possible way", explains the 35-year-old, who was well aware that in this way the IT in his company had to move away from individual solutions toward standardized processes. "Together with Winweb, we are now working on implementing the specific requirements that we have", says Kleiber jr.

The responsible employees in the branches order via specially developed order templates on Touch PCs, which are located in all stores, directly live in winweb-food their goods for the following day. "That makes the recording of the Orders much easier and safer and also much faster", says Kleiber Jr. Even order quantities from last week and from the same day a year ago can be displayed in order to give branch management concrete decision-making aids. The few major customers that Kleiber has place their orders by 5 p.m. via telephone, fax or email for the products needed for the coming day, which are entered by hand into the winweb-food ERP system.

Pick better

At the Memmingen headquarters, night is turned into day six times a week when, at 3:30 a.m., the ordered items are picked and weighed with the help of winweb-food and the Goods issue is recorded in winweb-food. In order picking the orders of the individual branches and major customers are first displayed on the touchscreen: Processing line with item ordered and processed quantity as well as Batch number.

Product by product, the order is processed until the desired quantity for the respective customer has been reached. If the scale measures a different value at the end than the weight calculated by the ERP system, winweb-food issues a warning. This is intended to ensure that exactly the ordered quantity is delivered. “In this way, winweb-food forces us to be more precise”, explains Kleiber Jr. Early in the morning, the goods are then delivered with the company’s own trucks. “The change in picking was quite tough”, recalls Kleiber Jr., because the processes had been very well established. “Little by little, however, routine is returning”, says the junior manager, who knows that many processes can be simplified and improved by winweb-food. Data collection has therefore become much more detailed and the error rate has dropped sharply. “That naturally saves costs”, says Kleiber Jr.

Everything from a single source

While the ordered products are being picked in the Memmingen headquarters, winweb-food automatically sends all item information including the prices calculated the evening before at the headquarters to the scales in the nine branches via the internet. At the end of each sales day, the sales are in turn read online from the scales using the receipt data and sent to Branch accounting and used for analyses. For fiscalization, winweb-food archives all transactions without gaps. At Kleiber, special attention is paid to the evaluation of the individual branches: The sales of the individual stores are checked daily and data such as number and sales per customer are compared with the same day of the previous year. Advertising checks can also be carried out with the branch evaluation of winweb-food.

In addition, the average prices compared to the previous year are displayed in the sales management system among other things. All data runs in Management Information System from winweb-food together, in which different evaluations of branches and large consumers can be viewed. “In our collaboration with Winweb, we are only at the beginning,” says Michael Kleiber Jr. “Step by step, we want to switch all processes to winweb-food. This will certainly still cost us effort, but then we will finally have everything from a single source.”    

www.kleiber-metzgerei.de
www.winweb.de